CapTel 2400iSPNBT Captioned Telephone, Hearing Impaired Phones, Volume Control with up to 40dB Amplification Gain, Large Touch Screen Display, Wi-Fi Capable, Answering Machine & Speakerphone
$75.00
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Customer Reviews
4.0 out of 5 stars 442
4.3 out of 5 stars 1,766
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Screen
Easy-to-Read Display Screen Large Touch-Screen
Unmatched Accessibility and Convenience: Hamilton CapTel empowers people with hearing loss by transforming everyday calls into clear conversations. Effortlessly listen while reading captions on the large touch screen display to ensure every word is captured perfectly. Stay connected with your loved ones through the no-cost service and experience a sense of independence and confidence on every call.
REQUIREMENTS: 1) High-Speed internet (Ethernet cable or Wi-Fi). 2) Telephone Service – Can be analog, digital cable, DSL, VoIP, FIOS. 3) Standard electrical power. Don’t have telephone service? This model can be used with internet only. NOTE: Product and service are ONLY available in the U.S. Do not buy if in another country. This is an FCC-certified offering for U.S. residents with hearing loss. Users must register for an account and certify their hearing loss before the product can be used.
Customized Communication for people who are Hard of Hearing: Enjoy the intuitive interface that makes it easy to stay in touch. The adjustable volume control offers up to 40dB Amplification Gain, allowing you to personalize your listening experience for maximum comfort. Never miss out on important family calls again. All conversations are clearly conveyed through captions displayed on a large, easy-to-read screen.
24/7 Nationwide Captioning Service, available at no cost. Experience the freedom of connecting all day, every day. Instant access to a nationwide captioning service available around the clock means your conversations aren’t put on hold when hearing assistance is needed. This phone for people who are hearing impaired, young or elderly, offers peace of mind that support is always available.
For those wanting enhanced understanding, the Assisted Captions feature provides the highest accuracy captions with the assistance of a live operator on the call. For those wanting greater privacy and the fastest captions, the Auto Captions feature provides automated captions without an operator on the call. An ideal captioned telephone for people who are hard of hearing to embrace the clarity and joy of understanding every call, outgoing and incoming, without the frustration of missed words.
Integrated Answering Machine for Complete Clarity: The built-in answering machine with captions feature ensures you never miss a message again. Captions of voice messages play directly on the screen, so you can review and respond at your convenience.
13 reviews for CapTel 2400iSPNBT Captioned Telephone, Hearing Impaired Phones, Volume Control with up to 40dB Amplification Gain, Large Touch Screen Display, Wi-Fi Capable, Answering Machine & Speakerphone
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amy wehr –
Mom can actually talk on the phone again.
This was the best thing I could have ever bought for my mother in law. She is so hard of hearing and deaf in one ear. She is in her 70’s, and is not to tech savvy, so texting on the phones wasn’t always an option. So we bought her this phone. It’s amazing. She can actually read the screen, it’s an easy set up, I can link my mils cell phone to the phone so she can recognize who is calling with their picture. The volume is so loud on the handset that it actually hurts my ears, but I am not hard of hearing. The speaker setting on the phone is also super loud. The texting on the screen is such a great feature. It is delayed by a few seconds. Nothing terrible, but it works well, and mom can keep up with the conversations.
A. Malec –
Worked right away, Grandpa happy!
I bought this phone for my dad who is 85 and hard of hearing. He called it life-changing. Not only is the voice to text fast and accurate, but it’s very easy to set up. I sent it to his house and was able to help him with the set up over FaceTime. He has a fast Internet connection and a VoIP phone line through the Internet provider. Works great and simple to set up to the Wi-Fi and a standard phone Jack splitter to his telephone modem so he can also keep his other phone from my momHe is able to talk to his doctors and he loves to screen the calls by looking at the text before he answers it (if he ever does).My only issue is with the microphone for the speakerphone. It doesn’t pick up his voice very well, but if he uses the handset, it sounds crystal clearHighly recommend
Jeff V. –
Records and transcribes answering machine messages too!
I have worked in telecommunications for over 40 years, so I know a bit about phones. I did not have too high of expectations of this device when I purchased it for my mom, however, this piece of equipment really impressed me.The set up was quite simple for anyone who has ever connected something to a wired or wireless network. On bootup, the large color touchscreen directs you through a simple set up wizard and we had the thing up and running in a few minutes. It was a bit cumbersome using the somewhat sluggish built in touchscreen keyboard to do the online registration, but we only had to deal with that the one time.The transcription works quite well, and the amplification on the handset can be set crazy high. The most surprising delight was when I discovered that this phone has a built-in answering machine. Not only was my mom able to retire her old answering machine, which she was unable to hear very well, but at the press of a button this amazing phone will transcribe the recorded message as well! It also very clearly displays all of the information about the call with the time date, caller ID caller name displayed clearly on the large color display.I did have to go into the settings and enable the phone to remember it’s last volume settings so that she did not have to continue raising the volume for every call.All in all, it’s probably the best $75 dollars I’ve ever spent.
Kindle Customer –
THE CLOSED CAPTIONING WORKS VERY WELL
ITS A VERY NICE UNIT HAS EVERY FEATURE YOU COULD ASK FOR ONLY COMPLAINT IS THE BUTTONS YOU PUSH FOR DIALING A NUMBER ARE VERY TOUCHY SOMETIMES YOU DONT GET ANY RESPONSE SOMETIMES YOU GET A DOUBLE NUMBER
David H. Leddon –
A lot of bang for the buck
Mechanically, this is a robust piece of hardware and functionally, it works very well indeed. But the thing that impressed me most was the manual. Clear graphics and large text, almost as if they understood that the majority of their customer base was likely to be elderly and potentially myopic. It was extremely well organized and clearly written, unlike so many user guides written by those to whom English is a second language. Ah, I see the company is located in Madison Wisconsin, mid westerners, my people.
Photog 73 –
Great Idea/doesn’t work
Purchased for my hard of hearing 88 year old dad. Pros: Unit built like a tank. Easy to setup. Cons: MAJOR problem-When someone leaves a VM and hangs up, phone doesnt release the line, so it ties up the incoming line with a busy signal Called the included tech support. Off-shore in Phillipines. Very nice people, but I could not understand what they were saying. After calling 3 times and spending over an hour on the phone I gave up. Suggestion-US based tech support/someone who can speak English clearly.
soundude –
WORKS BUT QUIRKY
For an elderly parent it is needed, the volume is definitely louder on the handset as well as the speaker. The text display overall is decent but does throw some weird words in the transcripts occasionally. The bad is it will get disconnected and not work, then you have to go thru a setup config again which is a hassle. I’ve nearly sent it back twice already but hold out since it is helping somewhat.
Charles –
A Real Need For The Hearing Impaired:
I purchased 2 CapTel telephones from Amazon, they are caption corded phones.A land line phone and fast Internet connection are required. It can either work with Ethernet or WI-FI, the phone uses the Internet connection to complete the communication and conversion from voice to text for the captioning. It works very well without any added services from the phone service, it uses the phone line and your old telephone number plus the Internet to set it all in motion. Once you get it set up and registered with the FCC, the service is activated and provided to us the hard of hearing, 24/7 by our US Government thru the use of the Internet. FCC registration is done on the phone touch screen after your WI-FI or Ethernet Internet connection has been established. Fine tuning can be done in the settings mode.I am 86 years old, all of todays new technology is nothing short of amazing.
Amazon Customer –
This product does not function in Ireland, but it does not state this on the web site, i returned this product by agreement by registered post TO their USA address on the 7 november it was received by them on the18 november 2022, however i am still waiting for my refund i am very annoyed .It cost 56 euro return freight.Robert Sionnac .Ireland.Amazon please contact the this company and ask for my refund.
Ana Rodriguez –
Buenas noches la verdad el producto no funciona aquí en México no se los recomiendo Able para activarlo a Estados Unidos y me contestaron que no mas funciona en Estados Unidos so no lo recomiendo
Constance Pittman –
This is a wonderful phone and the sound is perfect. I do have to return it however because the caption does not work in Canada.
Mr.Angus.J.W.Hewett & Ms Jean Rose –
AS above. I suggest you no not sell phone in the UK,I have an Email from CAPTEL to confirm this If you can send an Email address I will send you a copy. If you know of a similar phone for use in the UK I would be interested.Regards.Angus
Michael –
I live in Montreal, Canada. After I could not activate close Caption, I called tech support and they said it will not work in Canada. CC is the only reason I bought this for my hard of hearing mom. I am returning it.Why is this sold by Amazon Canada to customers in Canada if CC – the main feature does not work in Canada?