Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is “dead on arrival,” arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test “dead on arrival” returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
,
Customers say
Customers find the desktop PC excellent in quality, easy to set up, and appreciate its attractive design and good value for money. They praise its speed, with one customer noting how quickly it handles tasks like opening word documents. The storage capacity receives mixed feedback – while customers appreciate the storage space, some mention the lack of a disc drive. Customers like the USB ports, with one noting the generous number of slots available.
AI Generated from the text of customer reviews
8 reviews for HP Envy Desktop PC, Intel Core i7-14700, 32 GB RAM, 1 TB SSD, Intel UHD Graphics 770, Windows 11 Pro, TE01-5002 (2024)
0.0out of 5
★★★★★
0
★★★★★
0
★★★★★
0
★★★★★
0
★★★★★
0
Write a review
Show allMost HelpfulHighest RatingLowest Rating
Vlad Bril –
Fast, Solid, Reliable Windows 11 PC
I bought this PC because Microsoft made Windows 10 obsolete. I was very happy with my older PC and with Windows 10.I don’t find Windows 11 better than Windows 10. But this new PC is good: fast and, so far, reliable. Using OneDrive made moving from one PC to another, easier than before, but transferring my emails in Outlook from one PC to another was tedious as I had to use the Outlook file export/import facility and it did not work for the entire archive.pst, so I had to split it and do it folder by folder within the Inbox. Except for this, the PC does the job, including accepting new peripherals in a user friendly way. Fast PC, lots of SSD storage. Good value for the money, I think, especially when bought during Amazon Days!!
Helpful(0)Unhelpful(0)You have already voted this
shopper1 –
Modern Looking and Very Fast!
Modern looking computer that is very fast!The best part is the computer starts up and is ready to go in seconds. Also clicking on a new word document only takes seconds.
Helpful(0)Unhelpful(0)You have already voted this
Vicky –
So far it has been great, but too soon to assess reliability
I’ve had this for a couple months now, so far it is working well. Bloatware was immediately removed. There was a learning curve changing from Windows 10 to Windows 11, but that’s a review for Microsoft rather than and HP product. HP has been very helpful in directing me to the drivers for peripherals that I use and did not want to give up (I have a laser printer I’ve been using since 2007 that I love and still works GREAT!). I was thrill to avoid the dreaded obsolete software messages.Speed is fantastic, generous number of USB connections, storage more than meets my needs, and it even includes a VGA option in addition to the standard HMDI for my monitors. Hopefully long term reliability will also be great.
Helpful(0)Unhelpful(0)You have already voted this
Debie_B –
NICE, Affordable for Small/Home “OFFICE” System. VERY limited for Gaming FYI!
DOES NOT COME WITH HP’S USUAL BLOATWARE. Its nice and fast and very easy to set up. It’s a good system, BUT I DON’T GAME, bear that in mind. FYI, this is NOT a gamers system! I like this Intel i7-14700 processor – I am quite pleased with it. It more than exceeds what I need it to do – light office work, email, etc. runs some simple software I use it for – I use it to primarily run my large Logos Bible Software and – it exceeds my needs by far. Methinks I got my $$-worth and then some! I just plugged my two external HD’s into it and off I went! Good system!
Helpful(0)Unhelpful(0)You have already voted this
Kluis –
Good size and weight but lacks a disc drive
The mouse has a weird shape and is uncomfortable. The power button is poorly designed; it’s a thin vertical slit. It doesn’t have a disc drive. Other than that, it works fine. The size and weight are pluses; it’s mid-sized and fairly light.
Helpful(0)Unhelpful(0)You have already voted this
Avery Askew –
VERY Fast and Great Computer..
Very Happy with computer..Super loves the job…I really love it..very fast and windows PRO is the best Speed is Zoom Zoom …Easy to hook up and follow the prompts…and away you go..Highly recommend buy for sure…
Helpful(0)Unhelpful(0)You have already voted this
Mike –
Inoperable PC
Piece of junk! Ports do not work, bit encryption key reqired to even try to start up, system shuts down before getting 45 digit key typed in.Returning the PC.
Helpful(0)Unhelpful(0)You have already voted this
ROGER COSTNER –
EASY TO WORK ON
IT WAS EASY TO SET UP AND RUNNING SMOOTH SO FAR
Vlad Bril –
Fast, Solid, Reliable Windows 11 PC
I bought this PC because Microsoft made Windows 10 obsolete. I was very happy with my older PC and with Windows 10.I don’t find Windows 11 better than Windows 10. But this new PC is good: fast and, so far, reliable. Using OneDrive made moving from one PC to another, easier than before, but transferring my emails in Outlook from one PC to another was tedious as I had to use the Outlook file export/import facility and it did not work for the entire archive.pst, so I had to split it and do it folder by folder within the Inbox. Except for this, the PC does the job, including accepting new peripherals in a user friendly way. Fast PC, lots of SSD storage. Good value for the money, I think, especially when bought during Amazon Days!!
shopper1 –
Modern Looking and Very Fast!
Modern looking computer that is very fast!The best part is the computer starts up and is ready to go in seconds. Also clicking on a new word document only takes seconds.
Vicky –
So far it has been great, but too soon to assess reliability
I’ve had this for a couple months now, so far it is working well. Bloatware was immediately removed. There was a learning curve changing from Windows 10 to Windows 11, but that’s a review for Microsoft rather than and HP product. HP has been very helpful in directing me to the drivers for peripherals that I use and did not want to give up (I have a laser printer I’ve been using since 2007 that I love and still works GREAT!). I was thrill to avoid the dreaded obsolete software messages.Speed is fantastic, generous number of USB connections, storage more than meets my needs, and it even includes a VGA option in addition to the standard HMDI for my monitors. Hopefully long term reliability will also be great.
Debie_B –
NICE, Affordable for Small/Home “OFFICE” System. VERY limited for Gaming FYI!
DOES NOT COME WITH HP’S USUAL BLOATWARE. Its nice and fast and very easy to set up. It’s a good system, BUT I DON’T GAME, bear that in mind. FYI, this is NOT a gamers system! I like this Intel i7-14700 processor – I am quite pleased with it. It more than exceeds what I need it to do – light office work, email, etc. runs some simple software I use it for – I use it to primarily run my large Logos Bible Software and – it exceeds my needs by far. Methinks I got my $$-worth and then some! I just plugged my two external HD’s into it and off I went! Good system!
Kluis –
Good size and weight but lacks a disc drive
The mouse has a weird shape and is uncomfortable. The power button is poorly designed; it’s a thin vertical slit. It doesn’t have a disc drive. Other than that, it works fine. The size and weight are pluses; it’s mid-sized and fairly light.
Avery Askew –
VERY Fast and Great Computer..
Very Happy with computer..Super loves the job…I really love it..very fast and windows PRO is the best Speed is Zoom Zoom …Easy to hook up and follow the prompts…and away you go..Highly recommend buy for sure…
Mike –
Inoperable PC
Piece of junk! Ports do not work, bit encryption key reqired to even try to start up, system shuts down before getting 45 digit key typed in.Returning the PC.
ROGER COSTNER –
EASY TO WORK ON
IT WAS EASY TO SET UP AND RUNNING SMOOTH SO FAR