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8 reviews for Sony WH-1000XM5 Premium Noise Canceling Headphones, Auto NC Optimizer, 30-Hour Battery, Alexa Voice Control, Black
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Richard Huynh –
Sony never disappoints!
I thoroughly enjoy what Sony has to offer in their product line. I have the PlayStation 5, a Sony Bravia 4K TV and several other Sony products. Yes although I have owned a few of their product line I will not try to be biased here with the review. What got me into Sony products was really their earphones dating back to 2011! They have the best earphones you could get for $20 back at the time in 2011 and now the quality they still continue to put out never disappoints! Here’s the pros and cons of the Sony WH-1000XM5.Update: I also picked up the XM4 Earbuds from Sony and take note that those are on a different level for listening to music compared to the XM5 Over the Ear headphones. Shares the same features like the XM5, not the same sound like over the ear obviously but also more marketed to those who goes to the gym and likes something more compact.Pros:Comfortable and lightweight!I don’t ever have a complaint with what they have to offer when it comes to comfort. These are better than BOSE in regards as to comfort. I think the one thing that makes them comfortable also is that they are light. They weigh only about 0.56 pounds! People tend to have problems with headphones if they are heavy in my opinion! I also assume they use a low density memory foam for cushioning which is great but will eventually need to be replaced or tended to if left compressed or squished for too long.Unique featuresNoise Cancelling is top notch but not much different than their previous lines in my opinion! It is a standard these days to get noise cancelling and the headphones are great for drowning out noise if need be. They also tend to those who need to be aware of their surroundings by implementing a ambient mode like previous models. Works great and works like a charm by either taking the headphones off or covering the touch control panel. Also the Speak to Pause Music feature is insanely nice to have! Helps when your hands are busy and or you just don’t want to adjust your headphones having to speak.Superb sound!The sound quality out of these are amazing! Does really well in all areas of music genres. Particularly really in low frequencies for bass! I get to enjoy these at a great volume and it pairs amazingly with my PS5 as a gaming headset! (Will mention the headphones does not come with a microphone for gaming when using a headphone jack.) As a pair of noise cancelling headphones, you can expect to hear a positively good detail in music, movies, gaming or even a phone call! They are clear and surprisingly really balanced. The microphone on these headphones for phone calls are great. Better than the previous versions.Fast charging!The charging rate of these headphones is incredible! I never knew how fast charging can be with this! There’s times I have left this powered on overnight as I’m at work for my 10 hour job and it was drained by the time I wanted to use it again. In those times I left it charging and goodness greatness these were ready to go in a about 10-15 minutes! I enjoy these so much that I’m actually glad they have a 24-30 hour battery life.Cons:Cost.Its expensive! If you can get these on sale, it’s worthwhile! If it’s in your budget go for it! You pay for what you get in my opinion and these are worth their weight in gold!Fitment.They don’t exactly fit around my short wide neck whenever I need to take it off and be present in a conversation or in my surroundings. Not exactly a big matter or deal breaker. More so it’s a personal perspective. My neck size is 15 ¾ inches in circumference and that’s pretty average I believe. I have to extend these in order to keep them around my neck without compromise. They also do not fold inward like the previous Sony headphone models but again never a issue.Cushion. Yes the ear cup cushions are comfortable but again when I place them around my neck it compresses the cushion to a point where it feels awkward after putting it back on. I’m looking at other options to replace their soft fit leather design.Update: There is different earcups that you can replace the OEM cups with but it comes at a cost of I believe $60 which is worth noting.Conclusion.Worthiness of $350+ (price as of 12/07/2022) during the holidays? Yes!Personal opinionated review:Sony WH-1000XM5 or other leading competition? Sony, easily Sony. I’ve never been unhappy about this purchase and I tell people that Sony is industrial leading company that continues to impress people when it comes to their headphones. Beats by Dre(Apple), Apple and Bose has always been great by popularity but Sony gets appraised by quality!I will update this review as I go until they put a new model out.
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Angel –
First time buyer
Searching for headphones is quite difficult for me. I was a bit iffy on picking up these XM5’s as I barely knew anything of them. As of 07/11, they were on a deal. Picked them up for a little under $250.In terms of sound quality, these ARE ABSOLUTELY AMAZING. They sound so crisp. The cushions do sit on your ear a bit deep for the noise cancelling but it’s nothing uncomfortable. They don’t bother my head when using for more than 3 hours.They’re very lightweight which is absolutely perfect for me.For my Gamers, I did try these on my ps5. I won’t tell you they’re the perfect for gaming but they absolute work amazing. I could hear everything that was going around me. Foot steps, firing, people talking. It was great. Although my main priority for these are not for gaming, these are very well such a good pair of headphones.I do love the touch features on the side of the headphones it’s very convenient. Simple to understand. You can deactivate this feature in the app so that’s a plus.Now here comes the little downer for me. The bass. I’m a huge bass person when it comes to headphones. I came from the Skullcandy crusher evo. Comparing the bass from these two, Skullcandy takes the win. The bass isn’t the heaviest on the xm5, you can tweak with the EQ in the app and get some bass, which is fine, but don’t expect nothing HEAVY. For me, it’s a little downer BUT the sound makes up for it.Other than that, these headphones are absolutely worth it. Especially if you find them on a deal, they’re definitely a grab!
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Waydavis –
Are you Older? READ THIS.
I am almost 65 years old SO, I DO NOT have the ears of a 18 year old. That said, I consider these to be good for these reasons:A: Exceptional battery life.B: Call quality that was considered good UNTIL I did a direct comparison to my Blueparrott B450-XT’s – NO WHERE NEAR the quality of the Blue 450’s, BUT the Blues are made specifically for calls in noisey environments. . Blues are in my opionion the defacto standard by which all other ANC phone calls should be judged. My “demo” for people is to run my upright vacuum cleaner whilst on a call. People on the other end cannot hear it AT ALL – REALLY!, I hear them, and they hear me perfectly! TRULY amazing! I did the same test with these and alas they failed miserably in comparison. I expected that. I was told they sound like I am in a room away from the microphone, a bit fishtank like, and muddy. SO, they’ll do in a call but not as a primary phone call device in noise. I heard a sample of the BOSE 700’s and they were terrible, which is what prompted me to get the Sony’s.C: One unconventional thing they do great at: A Sleep Aid. Yup, they drown out all the extraneous noises like people talking, Air conditioners, fans, Water coolers, hums, etc. ALL gone with nothing playing through them!I bought them primarily for playing on my PS5, and watching TV late at night. They do both quite well.D: Amazingly, my ears do not sweat much in these even after prolonged use. I’ve ordered those Dekoni Suede Earpads for them as well just for added comfort.(https://www.amazon.com/dp/B0BS4T3X62?psc=1&ref=ppx_yo2ov_dt_b_product_details)(5/16/23 – Returned The earpads: they claim they are suede when in fact they are 2/3 suede. The inner part inside the cup is something else, not leather so NOT durable. Considering this, $49 seems FAR too expensive.)E: They are long-term comfortable unless you have ears like a B-52 in which case you will probably be stuffing bits.As for music, I find them to be more flat without pronounced highs or bass – which I prefer. The EQ on the app is a nice feature. The ANC works very well listening to music and will be adequate to the task in both quiet and noisey settings. Again, I remind you, I’m not 18. ;-)Pricewise, they ARE a bit expensive but the build quality seems better than most.If you have the time, I would HIGHLY recommend you test several brands and models at a store simply because sound quality is subjective and EVERYONE has their preference.UPDATE: 5/23/23 – Returning (REPLACING) Headphones – Why? They started acting “Funky”. By that, I mean that if you turn them off, they will not turn on unless you do not hit any buttons for about 15 sec. NOT normal. ALSO, they started to exhibit Connection issues that were NOT there initially. I STILL, at this point consider them excelllent. Now, if the NEW pair goes weird, THEN I would have to re-evaluate.UPDATE 6-3-23: New pair are working as they should no connection issues or on/off bttun problems.UPDATE 2-16-24: Still working perfectly and I use them nearly every night to sleep.UPDATE 7-31-25: Still working great and I still use them as silencers.
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Bruno N. –
O headphone é premium, apresentação, acessórios, emfim o produto é top, padrão Sony, qualidade Japonesa!Cancelamento de ruído não funciona perfeitamente pra sons muito agudos, ex: tenho periquitos australianos e com o NC ativado ainda da pra escutar o piado deles, porém se vc colocar uma música de fundo ai desaparece todos os sons ao redor e vc fica isolado.Qualidade de som nas músicas é excelente, porém tenho um Astro A40 que uso no playstation e prefiro o som do Astro com a MixAmp tanto pra músicas como filmes e séries.Em relação ao conforto achei confortável, dá pra usar por bastante tempo, porém achei o espaço para orelhas muito raso, as orelhas encostam e é oq faz ter que dar umas pausas, oq por exemplo não ocorre com o Astro A40 que o espaço é bem maior, mais confortável, a orelha não encosta e daria pra ficar o dia inteiro com ele, nesse quesito também gostaria de citar o Anker Life Q30 que era o headphone que usava antes desse, acho o Anker mais confórtável, embora perca no NC e qualidade sonora.Por fim o investimento foi grande, mais nosso problema é a taxação e o real que não vale nada comparado com o dólar, espero que o headphone dure muito tempo, pois realizei a compra por conta do meu Anker Life Q30 com 1 ano e meio de uso parou de funcionar o Noise Cancel e descascou todo e abriu a parte da espuma, levando em conta que o Anker custa em medio R$ 400 e o Sony R$ 2500 espero que se reflita na durabilidade.
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Yosathorn –
This is by the best headphones I have ever bought. The price reflects the quality, but if it’s within reach of your budget or a bit of a stretch more, you would not regret the purchase afterwards. Still have not gone through all the features, functions, and app but based just based off the sound alone I am extremely satisfied
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LuckyLucy –
Sony WH-1000XM5 Wireless Industry Leading Noise Cancelling Headphones with Auto Noise Cancelling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, BlackWell I finally felt time to upgrade my headphones. I’ve been using the old Boss quiet comfort 3’s. Quite dated I know. But it lasted me a very long time. It’s done well for meNow after much time passed I finally picked up this Sony xm5.My comparison is with that old headphone. Perhaps not the best apples to apples fairness. I don’t look for studio reference flat sound with these . I look daily music listening whilst working. Something to work out with. Something that has good enough clarity in highs and deep bass for pop music. My high fi lilistening is done by wired headphones which is a total other category of audiophile gear.For these I need superb noise cancelling that is superior to Bose . I need exciting lively bass tightness and crispy highs without harshness. A good mic for conference calls. An ambient mode to use when jogging.This Sony xm5 delivers and TLDR I can easily replace my Bose qm3 with these.1. Sound . First thing I noticed immediately… This has ultra tight bass . Bass is as deep as you want it. And can be set to create a super tight quick reacting bass. Very satisfying in all musical genres. Wayyy exceeds Bose bass performance which IMO was its weakest point . By default thigh highs are flat and lifeless but after a super quick EQing session I got it to my preferred listening and it sounds amazing. I’m very happy with the sound. It feels smooth and unfatiguing when I want it… And then it can be eq’d to be clinically sharp but not harsh…. Whenever you feel like it. It is hands down a huge step above Bose.2. Noise cancelling. TLDR? Huge upgrade over Bose qc3. It’s dead quiet. It is scare silent actually… Really eerie. I love this because I turn it on and just use it as a way to work I’m office without the hum of the hvac system.3. Ambient mode. The Sony app allows you to adjust the levels to satisfy how much exterior sound to leak into your headphones. I like this. It also allows you to setup detection mode to allow you to swap to ambient mode automatically when you talk and have conversations…. Music stops. After 15 seconds the ambient mode reverts back to noise reduction mode and resumes music. Really handy. Love it.3. Mic for conference calls. Absolutely outstanding without premature cutting off of voice which is a common issue with these headphone mics… Bose suffered from this greatly. This is crystal clear mic and no issues using this in professional conference calls.4. Tap controls.. very simple straight forward. Uses a swipe or tap setup on the right ear. The entire right side ear flat side is a drawing board . Large surface area makes for superbly reliable gestures that make it consistent and easy to control. Swiping up and down is volume. Swiping fwd or back is tracks. Double tapping pause and resumes. Theres no way to adjust the gesture actions on the app. .nor is there a way to make the left side become gesture side in case you prefer left side …. It’s ONLY right side. To me it is not a show stopper but perhaps for others it could be. The only other buttons is the ANC button to toggle noise cancelling mode and ambient mode. You can program double or triple clicking of the button to launch Spotify or other music apps but I only use double tap for Spotify. The other button is on/off / pairing. This isn’t customizable. I would have liked to see a bit more customizable actions here but it’s OK… Sometimes it’s better to have more simplicity. Oh by the way you can turn OFF the tap swipe gestures entirely case you find this to be annoying with accidental taps especially when You’re wearing the headphones laying down5. Automatic modes. Based on location , you can have your phone help detect location and automatically set your profile for you. Example if you’re working , set noise cancelling … Or if it detects jogging then setup ambient mode . Etc… handy but not something I would use. I like to be in control.6. Comfort. This is a really light weight product. Very comfortable. Wraps FULLY account ear. Theres no issue with long wear time because it’s so light and feels great. The vinyl material wraps the foam and doesn’t feel sweaty . You can replace this with other materials ( third party). Lots out there. I really wished there are larger Labelling of L and R to quickly visually see which side is right. It’s a tiny little R on the inside of the headphone head piece … The BOSe had a huge R and L on the inside of the headphone ear foam so it’s hidden front he outside but still stealthy. I get that Sonys design for these headphones are minimalist stealthy look but the R and L could’ve been larger and still stealthy.7. This uses USBC. And charges quick and lasts a long time. Whilst not as long as my Bose, it’s long enough for me to be reliable to last me entire day and MORE. no problem. I have no issues here. It’s fantastic.8. The Sony connect app is clean and easy to use. It’s what unlocks the Sony headphones to another level. Much better than Bose software. You need it for eq and various profiles . Without it you’re going to miss out.So to conclude I’m gonna give it huge 5 star rating. Rare for me. It’s a fantastic device. Huge upgrade from my Bose qc3. Really happy with this so far. And what made it a great buy from me is I’ve found it in Amazon warehouse open box pricing. You can’t beat that .Hope this helps
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Maha –
They describe the product with (exceptional call quality) while it is very disappointed not satisfied at all
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Yahia –
Best sounding headset in the market with high quality noise cancelling. You will need to buy a seperate mic for wired usage.
Richard Huynh –
Sony never disappoints!
I thoroughly enjoy what Sony has to offer in their product line. I have the PlayStation 5, a Sony Bravia 4K TV and several other Sony products. Yes although I have owned a few of their product line I will not try to be biased here with the review. What got me into Sony products was really their earphones dating back to 2011! They have the best earphones you could get for $20 back at the time in 2011 and now the quality they still continue to put out never disappoints! Here’s the pros and cons of the Sony WH-1000XM5.Update: I also picked up the XM4 Earbuds from Sony and take note that those are on a different level for listening to music compared to the XM5 Over the Ear headphones. Shares the same features like the XM5, not the same sound like over the ear obviously but also more marketed to those who goes to the gym and likes something more compact.Pros:Comfortable and lightweight!I don’t ever have a complaint with what they have to offer when it comes to comfort. These are better than BOSE in regards as to comfort. I think the one thing that makes them comfortable also is that they are light. They weigh only about 0.56 pounds! People tend to have problems with headphones if they are heavy in my opinion! I also assume they use a low density memory foam for cushioning which is great but will eventually need to be replaced or tended to if left compressed or squished for too long.Unique featuresNoise Cancelling is top notch but not much different than their previous lines in my opinion! It is a standard these days to get noise cancelling and the headphones are great for drowning out noise if need be. They also tend to those who need to be aware of their surroundings by implementing a ambient mode like previous models. Works great and works like a charm by either taking the headphones off or covering the touch control panel. Also the Speak to Pause Music feature is insanely nice to have! Helps when your hands are busy and or you just don’t want to adjust your headphones having to speak.Superb sound!The sound quality out of these are amazing! Does really well in all areas of music genres. Particularly really in low frequencies for bass! I get to enjoy these at a great volume and it pairs amazingly with my PS5 as a gaming headset! (Will mention the headphones does not come with a microphone for gaming when using a headphone jack.) As a pair of noise cancelling headphones, you can expect to hear a positively good detail in music, movies, gaming or even a phone call! They are clear and surprisingly really balanced. The microphone on these headphones for phone calls are great. Better than the previous versions.Fast charging!The charging rate of these headphones is incredible! I never knew how fast charging can be with this! There’s times I have left this powered on overnight as I’m at work for my 10 hour job and it was drained by the time I wanted to use it again. In those times I left it charging and goodness greatness these were ready to go in a about 10-15 minutes! I enjoy these so much that I’m actually glad they have a 24-30 hour battery life.Cons:Cost.Its expensive! If you can get these on sale, it’s worthwhile! If it’s in your budget go for it! You pay for what you get in my opinion and these are worth their weight in gold!Fitment.They don’t exactly fit around my short wide neck whenever I need to take it off and be present in a conversation or in my surroundings. Not exactly a big matter or deal breaker. More so it’s a personal perspective. My neck size is 15 ¾ inches in circumference and that’s pretty average I believe. I have to extend these in order to keep them around my neck without compromise. They also do not fold inward like the previous Sony headphone models but again never a issue.Cushion. Yes the ear cup cushions are comfortable but again when I place them around my neck it compresses the cushion to a point where it feels awkward after putting it back on. I’m looking at other options to replace their soft fit leather design.Update: There is different earcups that you can replace the OEM cups with but it comes at a cost of I believe $60 which is worth noting.Conclusion.Worthiness of $350+ (price as of 12/07/2022) during the holidays? Yes!Personal opinionated review:Sony WH-1000XM5 or other leading competition? Sony, easily Sony. I’ve never been unhappy about this purchase and I tell people that Sony is industrial leading company that continues to impress people when it comes to their headphones. Beats by Dre(Apple), Apple and Bose has always been great by popularity but Sony gets appraised by quality!I will update this review as I go until they put a new model out.
Angel –
First time buyer
Searching for headphones is quite difficult for me. I was a bit iffy on picking up these XM5’s as I barely knew anything of them. As of 07/11, they were on a deal. Picked them up for a little under $250.In terms of sound quality, these ARE ABSOLUTELY AMAZING. They sound so crisp. The cushions do sit on your ear a bit deep for the noise cancelling but it’s nothing uncomfortable. They don’t bother my head when using for more than 3 hours.They’re very lightweight which is absolutely perfect for me.For my Gamers, I did try these on my ps5. I won’t tell you they’re the perfect for gaming but they absolute work amazing. I could hear everything that was going around me. Foot steps, firing, people talking. It was great. Although my main priority for these are not for gaming, these are very well such a good pair of headphones.I do love the touch features on the side of the headphones it’s very convenient. Simple to understand. You can deactivate this feature in the app so that’s a plus.Now here comes the little downer for me. The bass. I’m a huge bass person when it comes to headphones. I came from the Skullcandy crusher evo. Comparing the bass from these two, Skullcandy takes the win. The bass isn’t the heaviest on the xm5, you can tweak with the EQ in the app and get some bass, which is fine, but don’t expect nothing HEAVY. For me, it’s a little downer BUT the sound makes up for it.Other than that, these headphones are absolutely worth it. Especially if you find them on a deal, they’re definitely a grab!
Waydavis –
Are you Older? READ THIS.
I am almost 65 years old SO, I DO NOT have the ears of a 18 year old. That said, I consider these to be good for these reasons:A: Exceptional battery life.B: Call quality that was considered good UNTIL I did a direct comparison to my Blueparrott B450-XT’s – NO WHERE NEAR the quality of the Blue 450’s, BUT the Blues are made specifically for calls in noisey environments. . Blues are in my opionion the defacto standard by which all other ANC phone calls should be judged. My “demo” for people is to run my upright vacuum cleaner whilst on a call. People on the other end cannot hear it AT ALL – REALLY!, I hear them, and they hear me perfectly! TRULY amazing! I did the same test with these and alas they failed miserably in comparison. I expected that. I was told they sound like I am in a room away from the microphone, a bit fishtank like, and muddy. SO, they’ll do in a call but not as a primary phone call device in noise. I heard a sample of the BOSE 700’s and they were terrible, which is what prompted me to get the Sony’s.C: One unconventional thing they do great at: A Sleep Aid. Yup, they drown out all the extraneous noises like people talking, Air conditioners, fans, Water coolers, hums, etc. ALL gone with nothing playing through them!I bought them primarily for playing on my PS5, and watching TV late at night. They do both quite well.D: Amazingly, my ears do not sweat much in these even after prolonged use. I’ve ordered those Dekoni Suede Earpads for them as well just for added comfort.(https://www.amazon.com/dp/B0BS4T3X62?psc=1&ref=ppx_yo2ov_dt_b_product_details)(5/16/23 – Returned The earpads: they claim they are suede when in fact they are 2/3 suede. The inner part inside the cup is something else, not leather so NOT durable. Considering this, $49 seems FAR too expensive.)E: They are long-term comfortable unless you have ears like a B-52 in which case you will probably be stuffing bits.As for music, I find them to be more flat without pronounced highs or bass – which I prefer. The EQ on the app is a nice feature. The ANC works very well listening to music and will be adequate to the task in both quiet and noisey settings. Again, I remind you, I’m not 18. ;-)Pricewise, they ARE a bit expensive but the build quality seems better than most.If you have the time, I would HIGHLY recommend you test several brands and models at a store simply because sound quality is subjective and EVERYONE has their preference.UPDATE: 5/23/23 – Returning (REPLACING) Headphones – Why? They started acting “Funky”. By that, I mean that if you turn them off, they will not turn on unless you do not hit any buttons for about 15 sec. NOT normal. ALSO, they started to exhibit Connection issues that were NOT there initially. I STILL, at this point consider them excelllent. Now, if the NEW pair goes weird, THEN I would have to re-evaluate.UPDATE 6-3-23: New pair are working as they should no connection issues or on/off bttun problems.UPDATE 2-16-24: Still working perfectly and I use them nearly every night to sleep.UPDATE 7-31-25: Still working great and I still use them as silencers.
Bruno N. –
O headphone é premium, apresentação, acessórios, emfim o produto é top, padrão Sony, qualidade Japonesa!Cancelamento de ruído não funciona perfeitamente pra sons muito agudos, ex: tenho periquitos australianos e com o NC ativado ainda da pra escutar o piado deles, porém se vc colocar uma música de fundo ai desaparece todos os sons ao redor e vc fica isolado.Qualidade de som nas músicas é excelente, porém tenho um Astro A40 que uso no playstation e prefiro o som do Astro com a MixAmp tanto pra músicas como filmes e séries.Em relação ao conforto achei confortável, dá pra usar por bastante tempo, porém achei o espaço para orelhas muito raso, as orelhas encostam e é oq faz ter que dar umas pausas, oq por exemplo não ocorre com o Astro A40 que o espaço é bem maior, mais confortável, a orelha não encosta e daria pra ficar o dia inteiro com ele, nesse quesito também gostaria de citar o Anker Life Q30 que era o headphone que usava antes desse, acho o Anker mais confórtável, embora perca no NC e qualidade sonora.Por fim o investimento foi grande, mais nosso problema é a taxação e o real que não vale nada comparado com o dólar, espero que o headphone dure muito tempo, pois realizei a compra por conta do meu Anker Life Q30 com 1 ano e meio de uso parou de funcionar o Noise Cancel e descascou todo e abriu a parte da espuma, levando em conta que o Anker custa em medio R$ 400 e o Sony R$ 2500 espero que se reflita na durabilidade.
Yosathorn –
This is by the best headphones I have ever bought. The price reflects the quality, but if it’s within reach of your budget or a bit of a stretch more, you would not regret the purchase afterwards. Still have not gone through all the features, functions, and app but based just based off the sound alone I am extremely satisfied
LuckyLucy –
Sony WH-1000XM5 Wireless Industry Leading Noise Cancelling Headphones with Auto Noise Cancelling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, BlackWell I finally felt time to upgrade my headphones. I’ve been using the old Boss quiet comfort 3’s. Quite dated I know. But it lasted me a very long time. It’s done well for meNow after much time passed I finally picked up this Sony xm5.My comparison is with that old headphone. Perhaps not the best apples to apples fairness. I don’t look for studio reference flat sound with these . I look daily music listening whilst working. Something to work out with. Something that has good enough clarity in highs and deep bass for pop music. My high fi lilistening is done by wired headphones which is a total other category of audiophile gear.For these I need superb noise cancelling that is superior to Bose . I need exciting lively bass tightness and crispy highs without harshness. A good mic for conference calls. An ambient mode to use when jogging.This Sony xm5 delivers and TLDR I can easily replace my Bose qm3 with these.1. Sound . First thing I noticed immediately… This has ultra tight bass . Bass is as deep as you want it. And can be set to create a super tight quick reacting bass. Very satisfying in all musical genres. Wayyy exceeds Bose bass performance which IMO was its weakest point . By default thigh highs are flat and lifeless but after a super quick EQing session I got it to my preferred listening and it sounds amazing. I’m very happy with the sound. It feels smooth and unfatiguing when I want it… And then it can be eq’d to be clinically sharp but not harsh…. Whenever you feel like it. It is hands down a huge step above Bose.2. Noise cancelling. TLDR? Huge upgrade over Bose qc3. It’s dead quiet. It is scare silent actually… Really eerie. I love this because I turn it on and just use it as a way to work I’m office without the hum of the hvac system.3. Ambient mode. The Sony app allows you to adjust the levels to satisfy how much exterior sound to leak into your headphones. I like this. It also allows you to setup detection mode to allow you to swap to ambient mode automatically when you talk and have conversations…. Music stops. After 15 seconds the ambient mode reverts back to noise reduction mode and resumes music. Really handy. Love it.3. Mic for conference calls. Absolutely outstanding without premature cutting off of voice which is a common issue with these headphone mics… Bose suffered from this greatly. This is crystal clear mic and no issues using this in professional conference calls.4. Tap controls.. very simple straight forward. Uses a swipe or tap setup on the right ear. The entire right side ear flat side is a drawing board . Large surface area makes for superbly reliable gestures that make it consistent and easy to control. Swiping up and down is volume. Swiping fwd or back is tracks. Double tapping pause and resumes. Theres no way to adjust the gesture actions on the app. .nor is there a way to make the left side become gesture side in case you prefer left side …. It’s ONLY right side. To me it is not a show stopper but perhaps for others it could be. The only other buttons is the ANC button to toggle noise cancelling mode and ambient mode. You can program double or triple clicking of the button to launch Spotify or other music apps but I only use double tap for Spotify. The other button is on/off / pairing. This isn’t customizable. I would have liked to see a bit more customizable actions here but it’s OK… Sometimes it’s better to have more simplicity. Oh by the way you can turn OFF the tap swipe gestures entirely case you find this to be annoying with accidental taps especially when You’re wearing the headphones laying down5. Automatic modes. Based on location , you can have your phone help detect location and automatically set your profile for you. Example if you’re working , set noise cancelling … Or if it detects jogging then setup ambient mode . Etc… handy but not something I would use. I like to be in control.6. Comfort. This is a really light weight product. Very comfortable. Wraps FULLY account ear. Theres no issue with long wear time because it’s so light and feels great. The vinyl material wraps the foam and doesn’t feel sweaty . You can replace this with other materials ( third party). Lots out there. I really wished there are larger Labelling of L and R to quickly visually see which side is right. It’s a tiny little R on the inside of the headphone head piece … The BOSe had a huge R and L on the inside of the headphone ear foam so it’s hidden front he outside but still stealthy. I get that Sonys design for these headphones are minimalist stealthy look but the R and L could’ve been larger and still stealthy.7. This uses USBC. And charges quick and lasts a long time. Whilst not as long as my Bose, it’s long enough for me to be reliable to last me entire day and MORE. no problem. I have no issues here. It’s fantastic.8. The Sony connect app is clean and easy to use. It’s what unlocks the Sony headphones to another level. Much better than Bose software. You need it for eq and various profiles . Without it you’re going to miss out.So to conclude I’m gonna give it huge 5 star rating. Rare for me. It’s a fantastic device. Huge upgrade from my Bose qc3. Really happy with this so far. And what made it a great buy from me is I’ve found it in Amazon warehouse open box pricing. You can’t beat that .Hope this helps
Maha –
They describe the product with (exceptional call quality) while it is very disappointed not satisfied at all
Yahia –
Best sounding headset in the market with high quality noise cancelling. You will need to buy a seperate mic for wired usage.