Customers find the pill dispenser helpful for dementia patients and appreciate its functionality, particularly with Alzheimer’s patients. The device receives mixed feedback regarding setup, with some finding it super easy while others say it’s impossible to program. Moreover, the lockability feature is problematic as the pill compartment doesn’t lock, and customers report reliability issues with the device not holding up and replacement parts failing after 6 weeks. Additionally, the pill size is criticized for being too small, and customers find the device very loud.
AI Generated from the text of customer reviews
10 reviews for Windtrace Automatic Pill Dispenser for Elderly, Electronic Monthly Pill Organizer with Alarm & Light, 28 Day Smart Lock Medication Dispenser, Timed Pill Dispenser Machine for Prescriptions & Vitamins
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BonLiv –
Great for dementia patients—or anyone who forgets to take their pills & needs visual & audio cues!
This pill keeper has been an absolute game-changer for my mom, who’s living with dementia. We’ve tried several organizers before, but this is the first one that’s actually helped her stay on track with her medications without constant reminders from us.The built-in alarm and flashing light are incredibly helpful—loud and clear enough to get her attention without being jarring. She quickly learned that when it beeps and flashes, it’s time for her pills. The compartments are easy to open but secure, and I appreciate the clear labeling for different times of day. It gives her a sense of independence and gives us peace of mind knowing she’s less likely to miss a dose. If you’re caring for a loved one with memory challenges, I can’t recommend this enough. It’s simple, reliable, and truly supportive of both safety and dignity. It also comes with an app to simply set up.
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A-OK –
MIsses the Mark
Here are my thoughts on the product:1. Programming is not intuitive at all. Words like indecipherable and incomprehensible come to mind. One should not feel the need to consult the instruction manual every time they need to set the time, alarm, etc.2. The top cover lock latch is flimsy- it should be more substantial… and made to be “child-proof” (“press and turn” perhaps- as in a child-proof prescription bottle top).3. Forget the key and provide a ¼ turn shank with a slot wide enough to be used with a typical coin.4. The user guide is unwieldy… folding old road maps was never an easy task. The user guide should be in the form of a stapled booklet.5. The alarm volume is too low, even at the highest setting. As people age they lose their hearing. The alarm needs to be louder and perhaps uses a two-tone approach similar to European police or ambulance sirens.6. Inserting dosage rings via the folding tabs isn’t good. The tabs sit within cups and cover the pills within the compartment. The dosage ring should be a vinyl decal that “sticks” in place (no adhesive).7. There should not be a large “OPEN” identifying the location of the top cover lock. It is asking for trouble- it needs to be more discreet, so it doesn’t attract the attention of the senior citizen.There is much room for improvement.
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Melissa Graham –
Not childproof but great device otherwise
This is a great way to help kids be more independent with self dosing and even elderly. Set up was easy and device works as it should.THIS DEVICE does not have a childproof mechanism. With that being said, I reached out to customer service and they returned my email the same day. They let me upgrade to the device that does have the childproof mechanism with no hassle.
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Amazon Customer –
Good product, but directions are unclear
Setting up was confusing. I bought this for my parents who are in the early stages of dementia and they are having trouble remembering how it works.
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Hey! –
It helps but it’s also nonintuitive
Overall positive experience after several months, but let me start with the drawbacks:1) First of all, let me say that I’m in tech. I’m a thirtysomething software developer at a prestigious company. Why is this relevant and not some random brag? Because setting the timer or changing the time on this thing is confusing. (Notice how this review is right after daylight savings time? There’s a reason I’m just now getting around to the review…). If a tech person needs to look at the instructions, so will you / your dependent. The instructions are clear, just take a picture of them and put them in your favorites on your phone so when daylight savings rolls around or your routine changes, you’ll know what to do. The instructions are probably online somewhere, and of course you can save the piece of paper, but taking a picture of them will probably be your best bet.2) At one point, this was stored upside down and a tiny pill got lodged in a spot that prevented the wheel from fully rotating, and the mechanism wasn’t perfectly aligned after that for several weeks. I don’t know why, and honestly, I don’t know what fixed it. Maybe I hit the next button enough times? I *think* it’s aligned again, but it’s weird that it didn’t click back into place right away.3) this thing beeps once every couple of minutes for about an hour and then stops. if you’re out of the house during that time, you’ll need to remember to take it.4) it only has 28 days. Why not make it a whole month’s worth? Why make us hang on to a couple of extra pills in a bunch of different bottles?I would improve it by- allowing 31 days of medication- connecting to your phone so you can snooze it if you’re not around- fixing the weird rotation issue I experienced- making the UI easier to work with, or even printing the instructions on the back.Okay, done with the bad. On with the good.1) I very rarely have to refill this! It’s so much better than a one week organizer2) I can easily check to see if I’ve taken it already because if there are pills in the most recent divot, then it’s time3) It’s easy to look back and see how many times I’ve forgotten to take my medicine over the last month4) I love how I only have to open one lid to refill it. 7 day organizers are really annoying in that regard5) This thing is so persistent, I HAVE to attend to it if i’m home. The only downside is that if I’m not home, my partner will flip it over and I might forget about it (and leave it flipped, possibly causing a tiny pill to jam it).6) after several months I can feel what my medicine is supposed to feel like when I take it CONSISTENTLY. It’s a huge difference, wow.Overall advice: I don’t know if this exact one is the best, but it’s a huge upgrade from where I was, and this felt like a splurge. If this broke tomorrow, I would replace it with something similar ASAP. If you have a lot of medicines, this makes taking all of them easier.
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Robert Giaier –
Hard to program. but once you have it’s incredibly reliable
Once you figure out how to program it, it works! It allowed my mother to remain in Independent Living 2 more years and counting. We bought it in 2023. Spent a month trying to program it. Gets a 1 rating on program ease. I sweat bullets every time I change the batteries every 4 to 6 months, but it works every day dispensing 2 tines a day the required pills for my mom. I recommend it and love this thing. Way better than trying to rely on paid help to give prescriptions at a specific time.
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Amazon Customer –
Does what it says it does!
Big help for my Mother. Just load it and set the alarms you need.
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Nanner –
Not worth the aggravation.
It was very hard to set up then after a week the time to take the pill was off by hours. Then to reprogram it we couldn’t get the time set. I will return it.
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Blue CQ –
Thanks to the instructions this is easy to use but a bit of a pain to setup.Remember texting on the earlier cellphones?Well if you mess up you gotta click through everything again to set your settings and to check that they are correct.The best part is you just tip the device over to dispense the medicine behind the little sliding door. This action also stop the beeping alarm. You do have a choice to deal with the light blue flashing light to indicate it’s time for the dose. It comes with several cards to place in the device. I had it set for multiple doses per day and I found it works as set.It comes with extra locking keys but it’s not for locking the device from children.
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Jennifer Demelo –
The pills are not locked in the dispenser, there was an easy switch that can open at the front.
BonLiv –
Great for dementia patients—or anyone who forgets to take their pills & needs visual & audio cues!
This pill keeper has been an absolute game-changer for my mom, who’s living with dementia. We’ve tried several organizers before, but this is the first one that’s actually helped her stay on track with her medications without constant reminders from us.The built-in alarm and flashing light are incredibly helpful—loud and clear enough to get her attention without being jarring. She quickly learned that when it beeps and flashes, it’s time for her pills. The compartments are easy to open but secure, and I appreciate the clear labeling for different times of day. It gives her a sense of independence and gives us peace of mind knowing she’s less likely to miss a dose. If you’re caring for a loved one with memory challenges, I can’t recommend this enough. It’s simple, reliable, and truly supportive of both safety and dignity. It also comes with an app to simply set up.
A-OK –
MIsses the Mark
Here are my thoughts on the product:1. Programming is not intuitive at all. Words like indecipherable and incomprehensible come to mind. One should not feel the need to consult the instruction manual every time they need to set the time, alarm, etc.2. The top cover lock latch is flimsy- it should be more substantial… and made to be “child-proof” (“press and turn” perhaps- as in a child-proof prescription bottle top).3. Forget the key and provide a ¼ turn shank with a slot wide enough to be used with a typical coin.4. The user guide is unwieldy… folding old road maps was never an easy task. The user guide should be in the form of a stapled booklet.5. The alarm volume is too low, even at the highest setting. As people age they lose their hearing. The alarm needs to be louder and perhaps uses a two-tone approach similar to European police or ambulance sirens.6. Inserting dosage rings via the folding tabs isn’t good. The tabs sit within cups and cover the pills within the compartment. The dosage ring should be a vinyl decal that “sticks” in place (no adhesive).7. There should not be a large “OPEN” identifying the location of the top cover lock. It is asking for trouble- it needs to be more discreet, so it doesn’t attract the attention of the senior citizen.There is much room for improvement.
Melissa Graham –
Not childproof but great device otherwise
This is a great way to help kids be more independent with self dosing and even elderly. Set up was easy and device works as it should.THIS DEVICE does not have a childproof mechanism. With that being said, I reached out to customer service and they returned my email the same day. They let me upgrade to the device that does have the childproof mechanism with no hassle.
Amazon Customer –
Good product, but directions are unclear
Setting up was confusing. I bought this for my parents who are in the early stages of dementia and they are having trouble remembering how it works.
Hey! –
It helps but it’s also nonintuitive
Overall positive experience after several months, but let me start with the drawbacks:1) First of all, let me say that I’m in tech. I’m a thirtysomething software developer at a prestigious company. Why is this relevant and not some random brag? Because setting the timer or changing the time on this thing is confusing. (Notice how this review is right after daylight savings time? There’s a reason I’m just now getting around to the review…). If a tech person needs to look at the instructions, so will you / your dependent. The instructions are clear, just take a picture of them and put them in your favorites on your phone so when daylight savings rolls around or your routine changes, you’ll know what to do. The instructions are probably online somewhere, and of course you can save the piece of paper, but taking a picture of them will probably be your best bet.2) At one point, this was stored upside down and a tiny pill got lodged in a spot that prevented the wheel from fully rotating, and the mechanism wasn’t perfectly aligned after that for several weeks. I don’t know why, and honestly, I don’t know what fixed it. Maybe I hit the next button enough times? I *think* it’s aligned again, but it’s weird that it didn’t click back into place right away.3) this thing beeps once every couple of minutes for about an hour and then stops. if you’re out of the house during that time, you’ll need to remember to take it.4) it only has 28 days. Why not make it a whole month’s worth? Why make us hang on to a couple of extra pills in a bunch of different bottles?I would improve it by- allowing 31 days of medication- connecting to your phone so you can snooze it if you’re not around- fixing the weird rotation issue I experienced- making the UI easier to work with, or even printing the instructions on the back.Okay, done with the bad. On with the good.1) I very rarely have to refill this! It’s so much better than a one week organizer2) I can easily check to see if I’ve taken it already because if there are pills in the most recent divot, then it’s time3) It’s easy to look back and see how many times I’ve forgotten to take my medicine over the last month4) I love how I only have to open one lid to refill it. 7 day organizers are really annoying in that regard5) This thing is so persistent, I HAVE to attend to it if i’m home. The only downside is that if I’m not home, my partner will flip it over and I might forget about it (and leave it flipped, possibly causing a tiny pill to jam it).6) after several months I can feel what my medicine is supposed to feel like when I take it CONSISTENTLY. It’s a huge difference, wow.Overall advice: I don’t know if this exact one is the best, but it’s a huge upgrade from where I was, and this felt like a splurge. If this broke tomorrow, I would replace it with something similar ASAP. If you have a lot of medicines, this makes taking all of them easier.
Robert Giaier –
Hard to program. but once you have it’s incredibly reliable
Once you figure out how to program it, it works! It allowed my mother to remain in Independent Living 2 more years and counting. We bought it in 2023. Spent a month trying to program it. Gets a 1 rating on program ease. I sweat bullets every time I change the batteries every 4 to 6 months, but it works every day dispensing 2 tines a day the required pills for my mom. I recommend it and love this thing. Way better than trying to rely on paid help to give prescriptions at a specific time.
Amazon Customer –
Does what it says it does!
Big help for my Mother. Just load it and set the alarms you need.
Nanner –
Not worth the aggravation.
It was very hard to set up then after a week the time to take the pill was off by hours. Then to reprogram it we couldn’t get the time set. I will return it.
Blue CQ –
Thanks to the instructions this is easy to use but a bit of a pain to setup.Remember texting on the earlier cellphones?Well if you mess up you gotta click through everything again to set your settings and to check that they are correct.The best part is you just tip the device over to dispense the medicine behind the little sliding door. This action also stop the beeping alarm. You do have a choice to deal with the light blue flashing light to indicate it’s time for the dose. It comes with several cards to place in the device. I had it set for multiple doses per day and I found it works as set.It comes with extra locking keys but it’s not for locking the device from children.
Jennifer Demelo –
The pills are not locked in the dispenser, there was an easy switch that can open at the front.